Privacy Policy

Last Updated: May 21, 2025

Trydigama ("Trydigama", "we", "us", or "our"), operated by Bruno Quagliata from Montevideo, Uruguay, is committed to protecting the privacy of its clients ("Client", "you", "your") and visitors to our website (the "Site") and users of our services (collectively, "Services"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with us or use our Services. It also describes your rights regarding your personal information.

By using our Site or Services, or by providing us with your personal information (such as when you request to be contacted), you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our Site or use our Services.

This Privacy Policy should be read in conjunction with our Terms of Service.

1. Information We Collect

We collect information in different ways depending on how you interact with us.

a) Information You Provide Directly When Visiting Our Site: The primary way we collect personal information from you through our Site is when you voluntarily choose to contact us.

Contact Information: If you use our Site to request that we contact you (e.g., by submitting your email address through a contact form), we will collect the email address you provide. We use this solely to respond to your inquiry.

b) Information We Collect if You Become a Client: If you engage our Services and become a Client, we will collect additional information necessary to provide those Services, manage our contractual relationship, and for billing purposes. This may include:

Contact Information: Full name, email address, phone number, company name (if applicable), physical address or general location.
Project-Related Information: Information about your business, objectives, and requirements for your web project. Content you provide for your website (text, images, videos, etc.). Login credentials or access details for existing systems necessary for us to perform Services (collected with your explicit consent and used solely for agreed-upon purposes).
Communication Information: Records of your communications with us (emails, messages, meeting notes).
Billing and Payment Information: Billing address and payment details (e.g., bank account information for invoicing; payment card information is typically processed by secure third-party payment gateways, and we do not store full card numbers).

c) Technical and Usage Information (when you visit our Site):

Log Data: Like many websites, our servers may automatically log information that your browser sends whenever you visit our Site. This Log Data may include your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics. This information is generally used for analytical and security purposes.
Cookies and Similar Technologies: Our Site uses cookies minimally. Cookies are small files stored on your device.
- Essential Cookies: Some cookies are essential for the basic operation of our Site.
- Preferences: Our Site is designed to respect your system's preferences for light or dark themes and language, typically through browser settings and CSS, without needing to store these preferences in a cookie. If we offer explicit on-site controls to set and remember such preferences, we might use cookies or local storage for that functionality.
- Analytics Cookies: We may use analytics tools (e.g., Google Analytics) that use cookies to collect information about how visitors use our Site (e.g., pages visited, time spent). This data is typically aggregated and helps us understand site traffic and improve user experience. You can often manage cookie preferences through your browser settings. We do not use targeting or advertising cookies on our Site to track you for third-party advertising.

d) Information from Third Parties:

We may occasionally receive information about you from third parties, such as project referrals, or from publicly available sources if relevant to our business engagement (e.g., for client due diligence).
If you interact with our social media pages, we may collect information you make public on those platforms, subject to the terms of those platforms.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

a) If you are a Visitor to our Site:

To respond to your inquiries and communicate with you when you request contact.
To operate, maintain, and improve our Site, including monitoring for security and analyzing usage trends (if using analytics).

b) If you are a Client:

To Provide and Manage Our Services:
- To enter into and perform our contract with you for web design, development, SEO, hosting, maintenance, and other Services.
- To create, develop, customize, and maintain your website.
- To manage your account and our client relationship.
- To provide customer support and respond to your requests and feedback.
To Communicate With You:
- To send you project updates, proposals, invoices, and other transactional or administrative communications.
- To inform you about changes to our Services, terms, or policies.
- For marketing and promotional purposes (e.g., newsletters about new services or special offers), but only with your explicit consent where required by law. You can opt-out of marketing communications at any time.
For Billing and Payment Processing:
- To process payments and manage financial transactions.
- To prevent fraudulent transactions.
To Improve Our Website and Services:
- To understand how our services are used and to enhance and develop new offerings.
For Legal and Compliance Purposes:
- To comply with applicable laws, regulations, legal processes, or governmental requests.
- To enforce our Terms of Service and other agreements.
- To protect the rights, property, or safety of Trydigama, our clients, or others.
For Security Purposes:
- To monitor and maintain the security of our systems and client websites we host or manage.

3. Legal Basis for Processing Personal Information (for EEA/UK individuals)

If you are an individual in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collect it.

Performance of a Contract: We process your personal information when it is necessary for the performance of a contract to which you are a party (e.g., providing you with a proposal, delivering web development services if you are a Client) or to take steps at your request before entering into such a contract (e.g., responding to your inquiry for services).
Legitimate Interests: We process your personal information for our legitimate interests, provided that such interests are not overridden by your data protection interests or fundamental rights and freedoms. Our legitimate interests include operating our Site, responding to inquiries, providing and improving our Services to Clients, managing our business operations, marketing our services (where consent is not required), and ensuring the security of our systems and client data.
Consent: For visitors to our Site who submit their email address to be contacted, we rely on your consent provided at the time of submission. In other cases, such as for sending direct marketing communications or when using certain non-essential cookies, we may rely on your consent. Where we rely on your consent, you have the right to withdraw it at any time.
Legal Obligation: We may process your personal information where it is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws, responding to lawful requests from authorities).

Trydigama does not sell or rent your personal information to third parties. We may share or disclose your personal information in the following limited circumstances:

With Your Consent: We may share your information with third parties if you have given us your explicit consent to do so.
Service Providers and Subcontractors: We may share your information with trusted third-party service providers and subcontractors who perform services on our behalf, such as:
- Hosting providers (if we manage your website hosting as a Client).
- Payment processors for billing purposes (for Clients).
- Email service providers for communication (with Visitors and Clients).
- Analytics providers (e.g., Google Analytics for our Site, if used).
- Collaboration tool providers (e.g., for design collaboration with Clients, if designs are shared through such platforms).
- Technical support providers. These third parties are contractually obligated to use your personal information only to provide the services requested by us and to protect it with appropriate security measures. We will ensure they comply with data protection standards comparable to ours.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred as part of the transaction. We will notify you of any such deal and outline your choices in that event.
Legal Requirements and Protection of Rights: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation, court order, or government request.
- Protect and defend the rights, property, or safety of Trydigama, our clients, our website visitors, or the public.
- Prevent or investigate possible wrongdoing in connection with the Services.
- Enforce our Terms of Service.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for research, marketing, analytics, or other purposes.
Client Testimonials and Portfolio: With your explicit consent, we may publish testimonials you provide or showcase your project in our portfolio, which might include your name, business name, and website.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to resolve disputes and enforce our agreements.

The criteria used to determine our retention periods include:

The duration of our business relationship with you and the provision of Services.
The nature and sensitivity of the personal information.
The potential risk of harm from unauthorized use or disclosure of your personal information.
The purposes for which we process your personal information and whether we can achieve those purposes through other means.
Applicable legal, regulatory, tax, accounting, or other requirements.

For example, project files and communication records may be kept for a period after project completion for support and legal purposes. Billing information will be retained in accordance with tax and accounting laws. Information collected via website analytics is typically retained for a shorter period.

When we no longer need your personal information, we will securely delete or anonymize it.

6. Data Security

Trydigama takes the security of your personal information seriously. We implement reasonable and appropriate technical and organizational measures to protect the personal information we collect and process from unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption for data transmitted to our website.
Restricted access to personal information, limited to personnel who need access to perform their job functions.
Regular review of our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.
Using reputable third-party vendors for services like hosting and payment processing, who also employ strong security measures.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are also responsible for maintaining the confidentiality of any passwords or access credentials provided to you.

7. International Data Transfers

Trydigama is based in Uruguay. Your personal information may be processed and stored in Uruguay or other countries where our service providers are located. Data protection laws in these countries may differ from those in your country of residence.

If we transfer your personal information to countries outside the European Economic Area (EEA), UK, or other regions with comprehensive data protection laws, we will ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws. These safeguards may include:

Transferring data to countries that have been deemed to provide an adequate level of data protection by the European Commission.
Using Standard Contractual Clauses (SCCs) approved by the European Commission or other relevant authorities.
Obtaining your explicit consent for the transfer where required.

By using our Services, you understand that your information may be transferred to our facilities and to those third parties with whom we share it as described in this Privacy Policy.

8. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR for individuals in the EEA/UK), you may have the following rights regarding your personal information:

Right to Access: You have the right to request copies of your personal information that we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal information, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions, particularly where we are relying on legitimate interests as our legal basis.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal information infringes applicable data protection laws. For individuals in Uruguay, the relevant authority is the Unidad Reguladora y de Control de Datos Personales (URCDP).

To exercise any of these rights, please contact us using the contact details provided in Section 13. We will respond to your request in accordance with applicable data protection laws, typically within one month. We may need to verify your identity before processing your request.

9. Cookies and Tracking Technologies

As mentioned in Section 1, our Site uses cookies and similar technologies minimally.

What are Cookies? Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.
Types of Cookies We May Use on Our Site:
- Strictly Necessary Cookies: Essential for you to browse the Site and use its basic features. Without these cookies, some functionalities cannot be provided.
- Performance/Analytical Cookies: If used (e.g., via Google Analytics), these collect anonymous, aggregated information about how visitors use our Site (e.g., which pages are visited most often). This helps us improve how our Site works.
- Functionality Cookies: Our Site primarily relies on your browser and system settings for preferences like theme (light/dark mode) and language. If we introduce features that allow you to explicitly set and save such preferences on our Site, we might use functionality cookies or local storage to remember your choices for a better user experience.
- Targeting/Advertising Cookies: We do not use targeting or advertising cookies on our Site to track your activity for third-party advertising purposes.
Managing Cookies: Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. If you disable or refuse cookies, please note that some parts of our Site may become inaccessible or not function properly, though we strive to ensure core functionality remains available.

10. Third-Party Websites and Links

Our website and the websites we build for clients may contain links to other websites that are not operated by us (e.g., links to social media, client websites in our portfolio, or resources). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. This Privacy Policy applies only to information collected by Trydigama through our Services.

11. Children's Privacy

Our Services are not directed to individuals under the age of 16 (or a higher age threshold if stipulated by local law). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy. Where significant changes are made, we may also provide a more prominent notice (such as by email to clients with active projects or ongoing services).

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

Email: bruno.quagliata@gmail.com